Work Order Management

Used to  maintenance jobs, provide required information for them, and register consumption on them. 

Training List

Work Order Creation (Install & Replace Device)

Pilih

Proses pembuatan Work Order dan step - by Step dengan panjang stage 5-7 

Work Order Creation (Re-Init and POP Activation)

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Proses pembuatan Work Order dan step - by Step dengan panjang stage 3-5

Work Order Complaint 
(Supply Paper, EDC Check etc) 

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Proses pembuatan Work Order dari complaint non replace instruction dan step - by Step dengan panjang stage 2-4

Work Order Creation by Upload

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Tata cara melakukan pembuatan work order dengan metode upload template

Create Custom View

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Membuat custom filter untuk memudahkan proses melihat , memproses dan download data 

DML Pull Out Request

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Pull Out Request Tutorial based on Dead Merchant List Creation List on Dynamics 365

Outbound Call Request

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Outbound Call Request Tutorial on Dynamics 365 based on Heartbeat Devices Monitoring

Multi Vendor Selection

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New Feature for field agent assignment to separate vendor throughout the WO creation and booking process.

WO Replace Re-Init

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New Work Order Instruction to accomodate Replace and Re-Init Facility on single Work Order.

Service Request

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Placeholder to request other device team support like adding additional quota for simcard.

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